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Wednesday, 14 December 2005

Google Holiday Helper

Posted on 10:30 by Unknown
Posted by Hunter Walk, Google Product Manager

First add 1/2 cup water and seasoning packet to 1 lb. ground beef... uh, wait -- this is the HOLIDAY Helper. Ooops. Okay, let's start over.

Holiday season can be a trying time -- shopping stress, end of year deadlines and A Christmas Story broadcast a thousand times on TV. We've got some quick tips to help you make sense of the madness.

1) Organize Your Wish List
Making a list and checking it twice is so much easier with Froogle's Shopping List, which lets you search for the items you want to buy, and then with just a click, save them for later. You can keep your list private or share it with friends who might just take the hint and buy you something you want this year instead of the "World's Ugliest Tie".

2) Track Packages
Will your package arrive in time? Entering a UPS, USPS or Federal Express tracking number into a Google search box will give you an update on your shipment before you can say "overnight shipping."

3) Find Toll-Free Numbers
OK, here's a secret "the man" doesn't want you to know. Some companies have a toll-free number that's buried deep on their website -- but it would take like a thousand clicks to find it, and these days, who has the time? One way to get to it more quickly is to search Google for the company name and the phrase "customer support." Like this: TiVo Customer Support.

An even trickier way to get at hard-to-reach customer support phone numbers is to search for the company name and the standard toll-free prefixes. That'll dig up some real gems. For example, "[company name] 800 OR 877 OR 888 OR 866". Give it a whirl -- and here's to less holiday stress.
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